GENERAL TERMS AND CONDITOINS

 Responsibility
 Reservations, Deposits and Payments
 Cancellations and Refunds
 Changes to Itineraries and Programs
 Special Requests
 Change Fees
 Insurance
 Cruise Documents
 Young Travelers


 Responsibility
Imperial Travel, hereafter referred to as the tour operator, and/or the travel agent, acts only as intermediary and agent for various steamship companies, airlines, hotels, transport and sightseeing companies who provide the cruise, tour, accommodations and other services described. This agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions, errors or omissions on part of such suppliers which result in any loss, damage, delay or injury to you or your travel companions or group members. Travel agency shall not be responsible for any injuries, damage or losses caused to any travel in connection with terrorist activities, social or labor unrest, mechanical or construction conditions or developments, or any other actions, errors, omissions, or conditions outside the travel agency's control. By embarking upon his/her travel the traveler voluntary assumes all risk involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risk, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, reservations or bookings after issuance shall constitute consent to the above, and an agreement on your part to convey the contents hereto to your travel companions or group members. Imperial travel reserves the right to withdraw and/or to cancel a tour or to make changes in the itinerary and accommodations whenever, in its sole judgment, conditions warrant it. The tour operator reserves the right to not accept, nor retain any individual for any reason, including but not limited to those of passenger's health, general deportment or attitude infringing upon safety of fellow passengers or service personnel. Any additional costs incurred as the result of such behavior shall be the sole responsibility of the passenger. Baggage is carried at the owner's risk and baggage insurance is recommended. The issuance and acceptance of tickets and vouchers shall be deemed to be consent to the above conditions.
ALL PRICES, TARIFFS, ITINERARIES AND SCHEDULES in this brochure are in effect at time of printing, and are subject to change without notice. Unless the price is specifically stated in writing on your voucher, invoice or reservation itinerary, we do not guarantee any suppliers' rates, bookings or reservation. Air inclusive packages do not include US air travel and other taxes and fees.
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 Reservations, Deposits and Payments
Reservations should be made as early as possible to guarantee desired departure dates. Deposit of $300 per person is required at the time of booking to obtain confirmed reservations. When more than one cruise is booked, deposit and payment policies apply per cruise. The balance is due within 90 days prior to the departure date. Upon receiving full payment you will receive an cruise confirmation documents. Do not forget to take these documents with you. We reserve the right to re-invoice your reservation should an error be made in computing your package price.

Payment Conditions
To guarantee space, 10% of the cruise price or $300 per person nonrefundable deposit is required.
Payment schedule:
90 days - 50 % of the tour price
89 -60 days - 75% of the tour price
59 - 30 days - 100% of the tour price
Full payment is due 30 days before the cruise.

Payment Methods
We accept certified check, company checks, and wire transfer payable to Imperial Travel. All bank fees must be paid by the client.
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 Cancellations and Refunds

Trip cancellation insurance is strongly recommended. Conditions of cancellation All requests for cancellations and refunds must be made in writing to Imperial Travel.

The following fees will apply:
Cancellation received 90 or more days prior to departure $300

Cancellation received 89-61 days prior to departure - 25 % of the cruise price

Cancellation received 60-31 days prior to departure - 50 % of the cruise price

Cancellation received less than 30 days prior to departure or failure to take the cruise without advising Imperial travel - No Refund.

If you accept a refund, you waive all other rights and remedies under applicable law. Trip cancellation insurance is strongly recommended.

Unused Features - We regret not being able to issue refunds for voluntary absences from itinerary services including but not limited to meals and/or sightseeing. Once cruise or tour program has commenced, there will be no refund for unused features or services, or any portion of cruise or tour not taken due to passenger's cancellation.

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 Changes to Itineraries and Programs
Imperial Travel will make every effort to operate all cruises and tours as described. However, due to unforeseen circumstances, we reserve the right to make such changes as are deemed necessary. In addition, if the ship-owner/supplier or tour operator cancels or postpones any scheduled sailing or tour, the participants will receive refund according to the supplier company's rules.
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 Special Requests
Special request should be submitted at the time of booking. These requests are outside of our control and therefore cannot be guaranteed.
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 Change Fees
A minimum processing fee of $50.00 per person will be charged for each change to the original booking.
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 Insurance
Baggage, health and trip cancellation insurance is available through Imperial Travel or your travel agent and strongly recommended. Once purchased, insurance is non-refundable.
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 Cruise Documents
Cruise document packet will be sent 14 days before departure. If you request that your documents must be sent earlier, your cruise confirmation can be mailed at the time the full payment received.
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 Young Travelers
Travelers who are under 18 years of age must be accompanied by an adult.
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